Welcome to the Terms & Conditions of Habitat Domes Limited, where our dome kits are more Kiwi than a barbie in jandals, a chilly bin full of L&P, and a friendly 'yeah, nah'!
Consumer Guarantees Act 1993: As we're a genuine Kiwi business, your purchase is protected under the Consumer Guarantees Act 1993. We believe in our products more than we believe in the All Blacks winning their next match. If there's any manufacturing defect or if the product fails to meet reasonable quality standards, we'll fix it faster than you can say "Sweet as!"
Quotes: We're human (not a particularly talented sheepdog), and sometimes we might make a mistake in our quotes. If you spot any error, let us know faster than a kea swoops on shiny things. If you're happy with the quote, we'll send you an invoice quicker than you can flip a pancake on a Sunday morning.
Payment Terms: To secure your order, we require a 20% deposit within 7 days of the invoice date. It's like laying the foundation for your dome. You then have a month to pay 50% of the remaining balance, kinda like building the frame of your dome. The final amount must be paid before shipping, which is like putting the cover on your dome. Trust us, it'll be a lot easier than getting a kiwi to fly!
Delivery: We’ll deliver your order quicker than a pukeko running a marathon. However, remember that the exact timing is subject to payment completion and might take longer during peak shearing seasons.
Cancellations: We get it, sometimes plans change quicker than a Kiwi weather forecast. If you need to cancel your order, just give us a heads up. There will be a 20% restocking fee - think of it as our "scrambling to un-build a dome" fee. But hey, if we're already halfway through weaving your dome frame like a giant spider, or if we've just put the final stitch on your cover faster than a kākāpō in flight, the fee might be a bit steeper.
Now, don't get your jandals in a twist! If we manage to find another proud Kiwi - or even an Aussie who appreciates good craftsmanship - to take over your dome, we'll stick to just the 20% restocking fee. It's the Kiwi way, fair and square - like a good game of backyard cricket.
Liability: If we do mess up, our liability is limited to the cost of the dome kit you've purchased. It's kinda like if you buy a flat white, and we won't be buying you a fancy café to make up for it if it's not up to scratch.
Jurisdiction: These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of New Zealand. You could say it’s as Kiwi as a meat pie at a rugby match.
Homegrown Quality: Our dome kits are as Kiwi as they come. We're committed to using NZ-made products and materials, but, on the rare occasion, we have to call in overseas supplies. It's a bit like ordering a pavlova and finding it's been touched by an Aussie - a necessary evil, we assure you.
Dome Creation Timeline: Creating a dome kit is like growing a mighty kauri from a seed - it takes time. Depending on your bespoke needs, it could be anywhere between a swift All Blacks try (2 weeks) and a leisurely Waitomo cave tour (6 months). Remember, good things take time, and this isn't a race against our friends across the ditch.
The Nitty-Gritty of Dome Making: Now, the geodesic dome cover takes its sweet time to perfect, much like a perfect batch of Kiwi onion dip. If you're only after a dome frame, we'll have it ready quicker than you can say "Spot the Aussie in winter!" - that's about two weeks, mate.
Customization: Each dome is as unique as a Kiwi accent in an Aussie pub. Depending on your needs, the production timeline might vary. We'll do our best to meet your expectations, but remember, we're making domes, not performing a haka.
Aussie Comparisons: When it comes to the speed and quality of our work, we're more Black Caps than Baggy Greens. We take a bit longer, sure, but just like a fine Kiwi wine, our domes only get better with time. But don't worry - we'll never keep you waiting as long as it takes for an Aussie to admit a pavlova is a Kiwi invention.
By placing an order, you're agreeing to these conditions. Welcome to the Habitat Domes Limited team, where the spirit is as vibrant as a Kiwi summer and the humour as plentiful as sand on a Coromandel beach.
Ever tried to squeeze pavlova back into an egg? That's what giving a full refund for a custom dome order feels like. Because we craft our domes to order, like a perfectly cooked piece of lamb, we can't put the raw materials back in the shed once we've started.
However, we're as fair as a ref at a rugby match. If we haven't started working on your dome, or spent any of your hard-earned dollars on materials, we can give you a refund quicker than a ferret down a rabbit hole.
If we've started, but not finished, your dome, we'll calculate a refund like splitting the bill at a BYO - everyone pays for what they've used. If your dome hasn't seen the light of day, we'll refund what we can. If it's halfway done, we'll have to hold onto some of the money to cover the cost of the half-done masterpiece.
All jokes aside, we understand changes happen. We'll always do our best to work things out fairly and squarely, just like a good Kiwi should. Just remember, any refund will be less the 20% restocking fee, as explained in the Cancellations section. It's all about balance, like standing on a rugby ball - tricky but doable.